Frequently Asked Questions
What our users ask most, answered with full transparency
Do you have an “Affiliate” referral system?
Yes, we have a brilliant referral system in the form of an invitation code through which you can invite a friend.
Do I need prior trading experience?
No. The foundations path is designed for complete beginners and takes you step by step until you can read a chart with confidence.
Is the type of trading future or spot?
Only spot trading, as future trading is forbidden by Sharia so we do not have and will not deal with it.
How long does a course take?
It varies by course, but most students finish in four to eight weeks at about an hour a day. There is no enforced deadline.
Can I implement my strategy in the bot?
Our bots only use our strategy, which has been tested over a year and a half of backtesting, and we do not use external strategies.
Can I pay in instalments?
Yes. You can split payment over three, six or twelve months, and a portion of the content unlocks with each payment.
Do I get a certificate?
Yes, you receive a completion certificate after taking the final exam for the course.
Is it possible to cancel my subscription at any time?
The grace period is only seven days, after which the funds are no longer refundable.
Can I watch lessons on mobile?
Yes, through the Exaado app on Android and iOS, or directly in the browser. Your progress syncs across devices.
Are there expected percentages of the profits?
It's expected to achieve annual results ranging from 30% to 70%. These percentages are based on previous years' profits and the automated trading bot's profit rates.
What if I hit a technical problem?
Support is available around the clock on Telegram for any account or playback issue.
Can my friend and I share one account and open it from two different devices?
There is no issue, but we deal with the account as if it belongs to only one person and we won't be concerned about internal dealings between you.
Will the bot be traded in stocks, forex, or just digital currencies only?
Only digital currencies are accepted.
Is the trading done in exchange for bitcoin or exchange for the dollar?
90% of bots trade in exchange for the dollar, but if there is a bot that trades in exchange for bitcoin, then there is no problem and you can select it.
Are all bots have the same way of trading?
No, each bot has its characteristics, methods, and how it works. The expected profits and the risks are all written down for each bot.
How to pay? What are the available payment methods?
Payment is only accepted in digital currencies via the Exaado Payment Gateway. It displays a wallet address specific for the transaction and an invoice within the site.
Is there anything like the old copy system's "silver, gold, and diamond" bundles?
The system is no different now, with specialized bots based on capital. With a capital of more than $50,000, there is a "combo bot" using multiple strategies.
Will prohibited currencies be traded?
No, and we are always looking for currency projects, so if you see anything suspicious, please report it to the system.